Welcome to the website of Best Neuro & Ortho Physiotherapy Clinic. By accessing our website or booking an appointment at our clinic in Dwarka, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Medical Disclaimer (Not Medical Advice)

The content provided on this website—including text, graphics, images, and other materials—is for informational purposes only. It is not a substitute for professional medical diagnosis, advice, or treatment. Always seek the direct advice of Dr. D.K. Singh or another qualified healthcare provider regarding any medical condition, pain, or injury. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

2. Clinic Services and Treatments

• Assessment: All physical therapy treatments are subject to an initial clinical assessment by our expert therapists to determine the most appropriate course of action for your specific neuro or orthopedic condition.

• Patient Compliance: The success of your treatment often depends on your active participation, including following home exercise programs and lifestyle recommendations provided by our team. We cannot guarantee specific outcomes, as individual healing rates vary.

3. Appointments and Cancellations

• Scheduling: Appointments can be booked via our website form, over the phone, or in person.

• Punctuality: We request that patients arrive 5-10 minutes before their scheduled appointment time. Late arrivals may result in a shortened treatment session to accommodate the next patient.

• Cancellation Policy: We understand that emergencies happen. However, we kindly request at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient in need of care.

4. Payment and Billing

• Payment for physiotherapy sessions is generally due at the time of service unless a prior package or specific billing arrangement has been made.

• We reserve the right to modify our consultation and treatment fees at any time. Any changes will be communicated clearly before your session.

5. Website Intellectual Property

All content on this website, including logos, text, design, and images, is the property of Best Neuro & Ortho Physiotherapy Clinic. You may not reproduce, distribute, or use our content for commercial purposes without our explicit written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Best Neuro & Ortho Physiotherapy Clinic and its staff shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or from any physical treatments provided, provided that standard professional clinical guidelines were followed.

7. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Clinic Name: Best Neuro & Ortho Physiotherapy Clinic

• Primary Locations: Sector 8 Dwarka & Sitapuri Part-II, New Delhi

• Phone: +91 8057565721, +91 9315680703

• Email: bestneuroorthophysio@gmail.com